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Our services set us apart

Just like our products, our services are also tailored to meet your needs.

Our website represents only a small sample of what we offer. Contact us directly to learn more about all the things we do for our customers.

24-hour emergency assistance

24-hour emergency assistance

Day or night, 365 days a year, we are there for you if there is an emergency.

Just call:

Rheinbach

Phone: +49 2226-168230

Cologne

Phone: +49 221-8013888

Koblenz

Phone: +49 261-9423570

Berlin

Phone: +49 33701-74540

Warranty on insulation and refrigeration units

Warranty on insulation and refrigeration units

We offer a five-year warranty on insulation. Refrigeration units are covered by a 12-month warranty from the manufacturer.

You also have the option of extending your coverage.

Maintenance contracts

Maintenance contracts

We offer a number of different maintenance options: 

Contact us to learn more about them.

Briefings and training courses

Briefings and training courses

When we deliver a vehicle, we make sure you and your drivers understand the equipment.

We also offer driver-training courses, and, if you would like, we can even come to you to conduct these training courses.

Cleaning and disinfecting

Cleaning and disinfecting

Upon request, we can also clean and disinfect the refrigerated vehicles according to DIN 10 113-3 or DIN 10 113-1 standards.

 Just set up an appointment with us.

Calibration of temperature-recording devices

Calibration of temperature-recording devices

We conduct the mandatory annual calibration of temperature-recording devices according to DKD procedures (the official German accreditation body for calibration inspections).

This procedure ensures data are as accurate as possible so everything remains under control.

We also provide calibrations in accordance with the latest standards issued by the pharmaceutical industry.  

Leak test

Leak test

We also can conduct the annual leak test on refrigeration units with a capacity of more than 3 kg of cooling compound in accordance with the German Chemicals Climate Protection Regulation (Paragraph 3 applying to transport refrigeration units). 

As part of this service, we provide you with all required documentation for your records.

Repair and maintenance

Repair and maintenance

Our workshop is equipped to service all refrigeration units produced by all mainstream manufacturers.

Our employees repair and regularly service systems produced by a variety of manufacturers. And should an emergency arise, you can use our services with this special offer: We charge the same hourly rate 24 hours a day, 365 days a year.

Extensive stock of replacement parts

Extensive stock of replacement parts

In the transport sector, speed is a decisive competitive factor.

With our extensive stock of replacement parts, we ensure that your vehicle is back on the road in no time after servicing or repairs.

Accident repairs and coordination

Accident repairs and coordination

Should you have an accident, we handle necessary repairs and restoration as well as the accident coordination process, which includes working with insurers.

We can also take care of needed vehicle repair and paint work.

Pickup and drop-off service

Pickup and drop-off service

We also offer an optional pickup and drop-off service.

Just contact us if you need our help.